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Test Case

Test Case

What features does your platform have that enable Customer Service to create cases or help requests in response to customer-submitted issues?
Describe the variety of points/non-points loyalty programs this system can support. Include client examples of different program types.
How long before points vest for the member? Is it instantaneous? Or is it delayed – if so how long and can these be controlled/configured?
What features does your platform have that enable Customer Service to create cases or help requests in response to customer-submitted issues?
Describe the variety of points/non-points loyalty programs this system can support. Include client examples of different program types.
How long before points vest for the member? Is it instantaneous? Or is it delayed – if so how long and can these be controlled/configured?

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